November 4. 2024
Here are our main takeaways from the Autumn
Statement.
Making Tax Digital
- Lower the threshold at which point an individual
must submit information quarterly to HMRC from £30,000 to £20,000. Coming into
force before the end of this parliament. More information to follow once
available.
Income Tax
- No
change to tax rates,
- Personal
Allowance frozen,
- Tax
bands frozen until 28/29,
National Insurance
- Class
2 and 3 to increase based on CPI from 25/26,
- Class
1 and 2 thresholds to increase by CPI from 25/26,
- Employers
NIC increased to 15% From April 2025.
- Secondary
threshold lowered from £9,100 to £5,000 From April 2025
- Employers
Allowance increase from £5,000 to £10,500
VAT
- No
Change to VAT rate,
- No
Change to Registration threshold,
- Private
school now have to pay VAT on fees,
Corporation Tax
Capital Gains Tax
- Increase
to main rate from 10% to 18%,
- Increase
to higher rate from 20% to 24%,
- Tax
on assets qualifying for Business Asset Disposal Relief to increase to 14%
from April 2025 and 18% from April 2026,
Stamp Duty Land Tax
- Additional
SDLT charge for additional dwelling increased from 3% to 5%,
- Increase
to rate paid by companies and non-natural persons from 15% to 17%,
Furnished Holiday Let
- Furnished
Holiday regime removed from April 2025,
Inheritance Tax
- No
Change to Rate of thresholds,
- Unused
pensions to be included in estate from April 2027,
- APR
and BPR capped at £1 million at 100%, remaining at 50% relief.
Fuel Duty
- No
change to fuel duty,
- 5p
cut to remain in place until March 2026,
The more unusual stuff
- Air
passenger duty on private Jets increase by 50%,
- Tobacco
duty up,
- New
duty on Vapes,
- Vehicle
excise duty to increase with RPI,
- New
Vehicle excise duty for low CO2 emission cars,
- No
change to ISA limits,
- British
ISA scrapped,
- All
Benefits in Kind to be payrolled from April 26,
- High
Income Child Benefit Charge to remain repayable on income over £50,000,
although can now be collected through PAYE Code,
- HMRC
late payment interest goes up by 1.5%.
January 29. 2024
FBTC
Accountancy Services has won the Feefo Platinum Trusted
Service Award, an independent seal of excellence, which recognises businesses that
consistently deliver a world-class customer experience.
Feefo established the Trusted Service Awards in 2014 to
recognise brands that use the platform to collect verified reviews and receive
exceptional feedback from their customers. The awards are unique because they
truly reflect a business's dedication to providing outstanding customer service
by analysing feedback from real customers.
Working with over 6,500 brands, Feefo is the world's
largest provider of verified reviews, helping brands understand customers by
analysing verified reviews and providing insight into trends, needs and habits. This award celebrates brands that are delivering standards
that go above and beyond.
Feefo has presented Platinum Trusted Service Awards to
businesses that have achieved Gold standards for three consecutive years. To
receive a Gold Trusted Service Award, businesses must have collected at least
50 reviews with a Feefo service rating of between 4.5 and 4.9 between 1st
January 2023 and 31st December 2023.
Congratulating FBTC Accountancy Services on winning this year’s award, Tony Wheble, CEO at
Feefo, said: “With customers continuing to build resilience in a time of
economic uncertainty, we’re delighted to showcase thousands of our clients who
are continuing to go above and beyond for each customer.
“The Trusted Service Awards have always been about
recognising companies that go way beyond the norm in customer service and in
turn receive great feedback from delighted customers.
“A particular congratulations to FBTC
Accountancy Services for winning a
Platinum Trusted Service Award by providing great customer service consistently
over a number of years. I look forward to seeing them continue to achieve next
year and beyond.”
About Feefo
Feefo is a leading global
customer reviews and insights platform on a mission to empower its clients to
fully understand how their customers experience their product or
service.
The Feefo suite of
software, combined with its technical solutions expertise, enables its clients
to gain a deeper understanding of customer sentiment, behaviour and
intent, empowering them with insights to make better business decisions and
improve their return on investment. With 96% of customers relying on reviews to
purchase, Feefo also creates trust between consumers and businesses
by adopting a unique approach to only collect verified reviews from real
people.
Please visit: www.feefo.com
January 5. 2024
If you make more than £1,000 (before expenses) through these platforms, you should be declaring and paying tax on it. This £1,000 applies to all trading income, not just online platforms, and applies to property, which means that Airbnb hosts are affected as well.
To reduce tax evasion, from the 1st January 2024, new rules are mandating that websites regularly collect their seller's transaction details and share them with HMRC.
The UK government is treating online platforms more like normal businesses, with those using them subject to the same income tax rules as anyone else. A HMRC spokesperson said that the new rules would help online sellers get their taxes right the first time and detect any deliberate non-compliance, ensuring a level playing field for all taxpayers.
If you're earning under the £1,000 tax threshold, you don’t need to declare it but should keep records of transactions in case HMRC asks for proof. It's always a good idea to keep track of your income and expenses to avoid any surprises come tax season.
Alan Gott, FBTC Manager, comments "HMRC have realised that there is a large proportion of the users of these sites that are not declaring their income and are now actively targeting them. It’s more than likely that HMRC will contact the sellers/landlords/creators and allow them to come forward and correct this omission. If you are one of the taxpayers that have accidentally omitted income then you must act on this quickly, before HMRC open a much more serious enquiry".
May 30. 2023
FBTC have compiled an independent and authoritative analysis on the health of the driver training industry.
At FBTC we have been providing accountancy and tax support to UK Driving Instructors for over 25 years and in that time, we have witnessed an enormous amount of change within the industry. Having seen a need to provide an independent and authoritative analysis on the health of the UK Driver Training sector, FBTC created and conducted the Annual Driving Instructor Review, which has been widely regarded as the definitive guide to Driving Instructor earnings throughout the UK for the last eight years.
Read the full report on earnings and job satisfaction here - https://www.fbtc.co.uk/content/files/fbtc_instructorguide_2023.pdf
January 19. 2023
FBTC Accountancy Services has won the Feefo Platinum Trusted Service Award, an
independent seal of excellence, which recognises businesses that consistently
deliver a world-class customer experience.
Feefo established the Trusted Service Awards in 2014 to
recognise brands that use the platform to collect verified reviews and receive
exceptional feedback from their customers. The awards are unique because they
truly reflect a business's dedication to providing outstanding customer service
by analysing feedback from real customers.
Working with over 6,000 brands, Feefo is the world's
largest provider of verified reviews, helping brands understand customers by
analysing verified reviews and providing insight into trends, needs and habits.
With consumer confidence at near
historic lows due to rising inflation, as well as research from the
Institute of Customer Service revealing that complaints rose to 17.3% in the
second half of 2022, this award celebrates brands that are successfully navigating
tough market conditions to deliver exceptional service.
Feefo has presented Platinum Trusted Service Awards to
businesses that have achieved Gold standard for three consecutive years. To
receive a Gold Trusted Service Award, businesses must have collected at least
50 reviews with a Feefo service rating of between 4.5 and 4.9 between 1st
January 2022 and 31st December 2022.
Alan
Gott, FBTC Accountancy Services commented: “We’re
delighted to receive a Platinum Trusted Service Award from Feefo, again.
Keeping our customers happy is our priority so the fact this award is based on
feedback from real customers gives us confidence we are providing an
exceptional level of service. The award also recognises just how hard our staff
have worked under fresh challenges, with both rising inflation and the
cost-of-living crisis affecting both consumers and businesses alike. As we
enter a new year, we will continue to listen, understand and deliver.”
Congratulating FBTC, Tony Wheble, CEO at Feefo,
said: “This year has been a difficult one for so many
businesses. I’m delighted to recognise thousands of our clients that have
overcome various challenges to provide such high levels of customer service and
satisfaction.
“The Trusted Service Awards have always been about
recognising companies that go way beyond the norm in customer service and in
turn receive great feedback from delighted customers.
“A particular congratulations to FBTC for winning a
Platinum Trusted Service Award by providing great customer service consistently
over a number of years. I look forward to seeing them continue to achieve next
year and beyond.”
About Feefo
Feefo is a leading global
customer reviews and insights platform on a mission to empower its clients to
fully understand how their customers experience their product or
service.
The Feefo suite of
software, combined with its technical solutions expertise, enables its clients
to gain a deeper understanding of customer sentiment, behaviour and
intent, empowering them with insights to make better business decisions and
improve their return on investment. With 96% of customers relying on reviews to
purchase, Feefo also creates trust between consumers and businesses
by adopting a unique approach to only collect verified reviews from real
people.
Please visit: www.feefo.com
December 8. 2022
Chancellor Jeremy Hunt delivered his first full budget on the 17th November 2022, this was the third fiscal statement of recent and as there has been some changes following previous announcements, we wanted to compile a collective overview.
This overview does include some previously announced changes, but we thought it would be beneficial to summarise everything in one place.
Income Tax
- The income tax personal allowance and higher rate threshold were already fixed at their current levels until April 2026 and will now be maintained for an additional two years until April 2028. They will be £12,570 and £50,270 respectively.
- Basic rate of income tax remains at 20% indefinitely.
- The personal allowance and basic rate band for Income Tax were already frozen until 2025/26 but are now frozen until 2027/28.
- The 45% additional rate of income tax is retained and the point at which it starts is lowered from £150,000 to £125,140 from 6 April 2023.
Dividends
The government has also confirmed that, from April 2023, the rates of taxation on dividend income will remain as follows:
the dividend ordinary rate - 8.75%
the dividend upper rate - 33.75%
the dividend additional rate - 39.35%. As corporation tax due on directors’ overdrawn loan accounts is paid at the dividend upper rate, this will also remain at 33.75%
In addition, the government will reduce the Dividend Allowance from £2,000 to £1,000 from April 2023 and to £500 from April 2024. These changes will apply to the whole of the UK.
National Insurance
National Insurance Contributions (NIC) extra temporary increase of 1.25% reversed (and the newish Health and Social Care Levy which was to follow on cancelled).
NIC thresholds frozen from April 2023 until April 2028.
The government will update the married couple’s allowance and blind person’s allowance by inflation for 2023/24.
Following the principle detailed above, the changes to Class 4 NICs will again be averaged across 2022/23, so that the rates will be 9.73% and 2.73%.
Capital Taxes
Capital Gains Tax annual exempt amount will be reduced from £12,300 to £6,000 from April 2023 and to £3,000 from April 2024.
Inheritance Tax nil-rate band frozen at £325,000 for a further two years until April 2028.
Stamp Duty Land Tax (SDLT) changes made earlier this year by the mini-budget remain, but only until 31 March 2025.
Other measures
Vehicle Excise Duty – from April 2025 electric cars, vans and motorcycles will begin to pay in the same way as petrol and diesel vehicles.
Energy Profits Levy increased and extended.
Cost of living payments – further payments in 2023/24.
Increases in the National Living Wage and the National Minimum Wage rates.
August 18. 2022
We have been made aware that a few clients have received a letter from HMRC informing them that they may have to repay the first three SEISS Grants as their 2019/20 Tax Return has not been submitted or did not include self-employed pages.
We have investigated this, and so far, these letters have been sent in error. We have contacted the HMRC Agent dedicated helpline and raised the issue as to why they have been sent but they are unable to tell us why and as there is no contact number for the issuing department on the letter, we cannot call them to discuss it directly.
We have been advised action does have to be taken, please DO NOT IGNORE the letter. If you get one, send it directly to us via email so we can review the situation and appeal against it on your behalf, where necessary.
Please contact us if you are unsure about any HMRC correspondence you have received. We recommend you send us an email info@fbtc.co.uk and a member of the team will help you.
July 18. 2022
What is Payment on Account?
If your Income Tax and National Insurance (NI) liability is over £1,000 you are likely to find yourself making Payments on Account (POA). If unprepared, the first year this happens can be daunting. There is no denying that you will look at your Return and find it hard to believe that it is correct.
Payments on Account are based on HMRC’s belief that your profit next year will be similar or higher and require you to make payments towards the next years liability. HMRC calculate Payment on Account by taking your current liability and halving it, these payments are due in January and July following the tax year end.
Example
In John’s first year of trading his Tax Return ending 5th April 2022 shows a Tax and NI Liability of £3,000. This also means that he now has Payments on Account to make of £1,500 each. John’s payments are as follows:
Due 31st January 2023 - £4,500 (£3,000 liability plus £1,500 first POA).
Due 31st July 2023 - £,1500 (second POA)
In year two, John’s Tax Return ending 5th April 2023 shows a liability of £4,500. However, he has already paid £3,000 towards this amount (2 payments of £1,500). This means that his payments are as following:
Due 31st January 2024 - £3,750 (£4,500 liability minus the POA already made £3,000, plus next year’s first POA £2,250)
Due 31st July 2024 - £2,250 (second POA) Payments on Account are estimates and can be amended if you believe that your profit for the following year, will be lower than the current one.
This is one of the reasons to always keep your business income and expenses up to date, so you can quick and easily check how your profit for the year is looking.
If you have any questions on this or anything else please do contact us. You can all us on 03449844445 or email info@fbtc.co.uk
January 25. 2022
Since 2014, Feefo has recognised the businesses who deliver exceptional experiences, using feedback from real customers.
The Trusted Service Awards are unique as they are based purely on feedback from real customers. This means they are a true reflection of commitment to outstanding customer service. You can read FBTC’s client reviews here.
Feefo have given Platinum Trusted Service awards to businesses who have achieved gold standard for three consecutive years. To receive a Gold Trusted Service award, businesses must have collected at least 50 reviews with a Feefo service rating of between 4.5 and 4.9 between 1st January 2020 and 31st December 2021.
This award means even more following another difficult year. Online interactions have soared since the start of coronavirus. People are now 40% more likely to leave feedback after a purchase. This has made it very difficult for many businesses who struggled to respond effectively. 43% of people now believe that companies have become less effective at dealing with negative feedback in the last year.
Congratulating FBTC Kim Burgess, Head of Customer Success at Feefo, said:
“The Trusted Service Awards recognise companies who go above and beyond to provide the very best customer experience. I’m so impressed by how our customers have overcome the challenges of the past two years. A particular congratulations to our Platinum Trusted Service winners. It’s an extremely tough challenge. I can’t wait to see what our customers achieve in 2022.”
About Feefo
Feefo is a leading global customer reviews and insights platform on a mission to empower its clients to fully understand how their customers experience their product or service.
The Feefo suite of software, combined with its technical solutions expertise, enables its clients to gain a deeper understanding of customer sentiment, behaviour and intent, empowering them with insights to make better business decisions and improve their return on investment. With 96% of customers relying on reviews to purchase, Feefo also creates trust between consumers and businesses by adopting a unique approach to only collect verified reviews from real people.
Please visit: www.feefo.com
January 10. 2022
HMRC published a press release on 6th January 2022, confirming self-assessment taxpayers will be given more time to submit their tax return and pay any tax due because of COVID-19 pressures.
In summary:
- anyone who cannot file their return by the 31st January deadline will not receive a late filing penalty if they file online by 28th February; and
- anyone who cannot pay their Self-Assessment tax by the 31st January deadline will not receive a late payment penalty if they pay their tax in full, or set up a Time to Pay arrangement, by 1st April 2022.
However, interest will be payable from 1st February, as usual, so it is still better to pay on time if possible.
We would advise you to read the full press release to ensure you are fully aware of how this relates to you and your circumstances, a link to which is below
https://www.gov.uk/government/news/hmrc-gives-self-assessment-taxpayers-more-time-to-ease-covid-19-pressures
January 5. 2022
Exciting news!!! FBTC are shortlisted to be Professional Support Provider of the Year – sponsored by ADINJC.
Follow this link to vote, it is quick and easy
September 14. 2021
Last week Parliament overwhelmingly voted to approve the Governments proposed National Insurance (NI) increase, to help fund health and social care. This will see an additional 1.25% added to Class 1 and Class 4 NI as well as a 1.25% Income Tax increase to dividends.
The change takes effect from 5th April 2022 and will affect working-age employees, employers and self-employed individuals. For self-employed individuals this will see Class 4 NI increase from 9% of profit to 10.25% of profit. This amount will be collected through your Tax Return and the first payment that will include this extra contribution, will be due in January 2024.
For every £10,000 worth of profit over the Lower Annual Profit limit, £9,568 in 2021/22, you will pay an additional £125. We recommend that you bear this rise in mind, in your tax planning, to ensure that you are putting enough to one side to cover your tax liabilities as they fall due.
From April 2023, NI will return to the current rate and the 1.25% increase will be stripped back out of the general NI rate and charged as a separate levy, specifically allocated to health and social care. From that point, those who are still working above the State Pension age will be liable to pay the levy on earned income. However, there is significantly less guidance currently available on this levy and we will update you as more is released.
Looking ahead, the Autumn Budget is due to take place on the 27th October and we suspect there will be further changes to come. More on this at the time of the Budget.
July 15. 2021
The rules for the 5th grants are surprisingly cumbersome. Here is a very brief breakdown of the grant application
process, in two parts.
Firstly, you need to look at your profit for the period May
2021 to September 2021.
Compare May 2021 to September 2021 to the period May 2019 to
September 2019. If your profit is “Significantly” lower because of Covid then
you qualify for the grant. For driving instructors, the quickest and easiest
way to confirm this is to look at your diary for those months and see how they
compare, if your lessons are about the same then you will not qualify, if there
are significantly less lessons being taught then you may qualify. For all other
businesses, looking quickly at the cash sheets or software you used in 2019
will let you know how your profit compares.
HMRC knows that most
trades have restarted, and which trades are booming. They will be surprised to
see any applications from people operating these trades. It is therefore
incredibly important to keep records showing that your profit is lower as HMRC
may request your evidence to support your claim.
Secondly, there may be a completely justifiable reason why
you will qualify.
You may have been made to isolate numerous times or you may
even have had Covid for a significant period. If you have been affected and it
has had a significant impact on your profit, we strongly suggest you keep the
texts and emails you have received to confirm when you were unable to work and
then you can show the impact this had on your profit, at that time.
If you believe you qualify then you will need to supply HMRC
with your turnover figures for 2020/2021. The figure you need to use has to
exclude any grants you may have received.
HMRC have
stated they will pursue people who should not have made claims. They are taking
an incredibly long-time processing 2020/2021 Tax Returns as they are checking
every return to see if taxpayers should have made the claims. To be clear, I am
not saying do not make the claim, I am asking that you consider very carefully
whether you honestly qualify. Especially as HMRC can insist you repay the grant
with up to a 100% penalty if they believe you shouldn’t have claimed it.
June 11. 2021
Deciding whether to change your business car can be a difficult decision, as there can be significant tax implications. We are often asked what the best way to change a car is and of all the ways available it really comes down to two options, buying it or leasing it. Both effect your tax in very different ways, details of which are below.
Buying the car (Burst Tax Saving)
Driving Instructor cars are very unique in that, assuming Dual Controls are fitted, they are classed as Plant and Machinery rather than a Car. This distinction is incredibly important as it allows us to claim a one off 100% deduction in the year you buy the car. This means that if you buy a car before the 5th April 2022 you can claim up to 100% of the cost of the car and dual controls against your profit.
It is important to note two additional things:
- If the full amount is claimed there is no additional tax relief on the car, and
- When you sell or part exchange the car anything you receive for it is wholly taxable and will be added to your profit in the year you sell it.
If we do not claim the full amount in the year of purchase, then under the normal rules we can claim 18% of the remining balance over the life of the car.
This is the reason we refer to it as a Burst Tax Saving, you can have a massive tax saving in one year then your profit and tax will return to normal levels in following years.
How to pay for it.
From a tax point of view there are again only two real ways of acquiring the car, outright or on a Loan/HP/PCP agreement. By buying it outright there is no additional tax relief available, however when acquiring it on a Loan/HP/PCP agreement there is an additional tax relief. This is because you are being charged interest on the amount you borrow to acquire a business asset. This interest is therefore a business expense and is deducted from your turnover when calculating your profit. It is incredibly important to remember that you do not get tax relief on the repayment just on the interest charged.
Leasing the Car (Regular Tax Saving)
Leasing the car, for example under a PCH agreement where you never have a right to ultimately own the vehicle, is completely different to the above as there is no Burst Tax Saving. However, in many ways it is much simpler as the amount you pay the lease company each year is an allowable business expense and is therefore deducted from your turnover when calculating profit.
We refer to this as a Regular Tax Saving as you will always receive tax relief for 100% of each lease payment you make.
Manager’s thoughts
Normally when I am asked about tax relief and changing a car, I usually reply that there is no “one size fits all” approach to this kind of tax planning. Every person’s situation is different, and it really does come down to how you want to receive the tax relief. We have many clients who love the Burst Tax Saving and just as many who like the Regular Tax Saving, and that is absolutely great, you have to find whichever is best for you.
This year however I might be moving ever so slightly closer to one over the other. Following conversation with Driving Instructors (DI’s) who are restarting their businesses and seeing just how many are working extra hours, I do think many DI’s will have significantly higher profits in 2021/22 than they normally would. Now this obviously cannot go on forever, and at some point, the market will return to its historic norm, but in the meantime many DI’s are going to see higher tax bills than they are used to.
Buying a new car instead of leasing one could have a significant impact on your tax returns this year as you could see your profits pushed towards the higher rate band. So, buying a car could help bring your profits and tax in 2021/22 back down a level you are used to.
This is obviously incredibly speculative, no one truly knows what your profit will look like during the year, but you know the feel of your business and how full your diaries are. It might be worth a quick five-minute check to see how your income might stack up this year and compare it to previous years and think about the merits of changing your car.
You must of course also consider the impact a car change can have on other things. Changing your car as discussed above, is highly likely to reduce your profits in the year of change and this could have an impact on things such as loan or mortgage renewals/applications which rely on reported annual taxable earnings. Finally, of course, as always when taking on any new debt you need to think carefully about whether you can afford it.
April 15. 2021
The 2021/2022 tax year brings an increase in personal allowances. The allowances in England and Wales are:
Once your taxable income goes above £100,000 your Personal
Allowance is reduced down to zero and is completely gone for income over
£125,140.
The Scottish Income Tax rates are:
Like England and Wales you do not get a Personal Allowance
if you earn over £125,140.
Once your taxable income goes above £100,000 your Personal Allowance is reduced down to zero and is completely gone for income over £125,140.
March 5. 2021
The Chancellor, Rishi Sunak, has now delivered
his second budget which brought a long-term recovery plan, further covid
support and an encouragement on investment.
Here are the core tax announcements:
- SEISS grant 4 will go live from
the end of April with a 5th and final grant in July. The 19/20 tax return
will now be taken into consideration, as long as it was submitted by
midnight on the 2nd March 2021, further details on grant
4 can be found here;
- Working Tax Credit claimants
will also be given more support for the next six months, with a one-off
payment of £500.The Universal Credit uplift of £20-a-week will continue
for another six months;
- Fuel duty will be frozen;
- No rise to Income tax, National
Insurance or VAT;
- Personal tax threshold frozen
at £12,500 but will increase next year to £12,570, but it will be kept at
this level until 2026;
- The stamp duty holiday on
properties worth up to £500,000 will be extended until the end of June.
With a new mortgage guarantee scheme so first-time buyers only need a 5%
deposit;
- The furlough scheme will be
extended until the end of September;
- Planned increases in duties for
spirits, wine, cider and beer will be cancelled;
- Hospitality and tourism will
continue to enjoy a 5% reduced rate of VAT for a further six months;
- Corporation tax will increase
to 25% in 2023;
- Inheritance tax thresholds, the
pensions lifetime allowance, the annual exempt amount in capital gains tax
and the VAT threshold will remain at the same levels for two years from
April 2022;
- For the next two years, when
companies invest, they can reduce their tax bill by 130% of their capital
expenditure in a super deduction.
The Chancellor also commented on the following;
- An extra £19m for domestic
violence programmes, describing domestic violence as "one of the hidden
tragedies of lockdown";
- Incentive for businesses to
take on new hires is confirmed with an increased payment of £3,000;
- UK Infrastructure Bank, located
in Leeds;
- A further £1.6bn in funding
will be provided to continue rollout of coronavirus vaccines and improve
future preparedness;
- 'Help To Grow' announced means
helping small businesses develop digital skills by giving them free expert
training and a 50% discount on new productivity-enhancing software, worth
up to £5,000 each;
- Announcement of eight freeports
that are "special economic zones with different rules to make it
easier and cheaper to do business";
- Visa reforms aimed at highly
skilled migrants, including an unsponsored points-based visa for talent in
science, research and tech, with new improved visa processes for
entrepreneurs;
- Funding for the devolved
administrations will also increase by £1.2bn for the Scottish government;
£740m for the Welsh government and £410m for the Northern Ireland
executive,
- There will also be £1bn for 45
new town deals and a £150m fund to help communities take ownership of
pubs, theatres, shops and sports clubs that are at risk of loss.
January 24. 2021
FBTC have
won the Feefo Platinum Trusted Service award, again! Feefo gives Platinum
Trusted Service awards to businesses that have achieved the Feefo Gold standard
for three consecutive years or more. FBTC are thrilled to have won platinum
status once again.
Steph
Heasman, Director of Customer Success at Feefo, commented: “The Trusted Service award has
always been about recognising companies that are outstanding in customer
experience and generate great feedback from happy customers.
Alan Gott,
FBTC Manager stated: “This is brilliant news! The team work exceptionally hard,
even more so through the challenges of 2020. We really do appreciate all client
feedback as it helps us to continuously improve our service. Thank you to our
clients for taking the time to leave Feefo reviews and thank you to the team for
providing amazing service and support”.
Created by Feefo, Trusted Service is
awarded only to businesses that use Feefo to collect genuine reviews and
insights. Businesses who meet the high standard, based on the number of reviews
they have collected and their average rating, receive the award. A highly valued
badge of approval, this accreditation remains unique, as it is based purely on
interactions with real customers. As all reviews are verified as genuine, the
accreditation is a true reflection of a business’s commitment to outstanding
service.
Feefo is a
reviews and customer insights technology company that provides businesses with
the tools to collect real, purchase-verified reviews and insights. Working with
over 3,500 clients, Feefo ensures that all feedback is authentic, by matching
it to a legitimate transaction, to increase consumer confidence and enable
businesses to make smarter business decisions.
About Feefo
Feefo is a
disruptive global technology company empowering brands to make smarter
decisions and improve consumer experiences by leveraging the full potential of
real customer reviews.
Feefo’s
cutting-edge review platform is trusted by more than 3,500 brands including
Next, Vauxhall, Iceland, Mazda, Expedia, Michael Page and JCB, who rely on it
to supply smart insights that transform their ability to market, sell and build
more rewarding relationships with customers.
A trusted
partner of Google, Feefo’s technology and consultancy team possesses unique
expertise and business insight, enabling brands to employ cutting-edge
innovation that optimises the delivery of digital marketing and advertising.
Please
visit: www.feefo.com
January 22. 2021
At the end of 2020 GoRoadie named FBTC as their Industry
Partner of the Year.
Go Roadie felt FBTC deserved this award because ‘For years
FBTC have stood with instructors helping them with their year end accounts,
offering a professional service from start to finish. With stellar reviews from
instructors across the country, it's clear why they are trusted in this space’.
FBTC want to say thank you to all clients! Alan Gott, FBTC
Manger said ‘After a very tough year, it is very nice to hear there have been
such lovely comments made about our service’.
January 5. 2021
A
reminder of Government support available:
HMRC Time to Pay
As part of the Coronavirus support put in place by the government, HMRC have
set up a Time to Pay service if you are unable to pay your tax bill. Your
2019/2020 tax return needs to have been submitted to HMRC before you are be
able to use the online self-service option. You will then be able to set up a
direct debit and pay any tax that is owed in monthly instalments over a maximum
of 12-monthly payments.
Full information can be found here.
SEISS Grant
4
Further details on the 4th SEISS grant will be announced in due course.
Applications for the 3rd grant can be made up until the 29th January 2021.
Here is the link to the GOV.UK webpage on SEISS Grants.
Universal
Credit
If needed, you may wish to seek support through Universal Credit. Please be
aware that whilst Universal Credit is not deemed to be taxable income, once in
receipt of it, you will need to report any changes to your income, for example
once you commence trading again following the relaxation of lockdown measures.
Click here to read more about Universal Credit.
Bounce Back
Loans
This loan is accessible to those that are based in the UK, have been adversely
impacted by coronavirus and started trading before the 1st March 2020. The
scheme is currently open until the 31st March 2021.
If you already have a Bounce Back Loan but borrowed less than you were entitled
to, you can top the loan up, you must do this by the 31st January 2021.
Full details are here.
Local
Support
As everyone's situation is different, advice and guidance can vary. You can click here to use a helpful service to find out
what other support you may be able to access if your business has been affected
by coronavirus. This specific tool allows you to focus on your situation and
what support is available in your local area.
HMRC Scams
HMRC have just announced that they are aware of fake texts circulating asking
people to “click here” for a new grant. Do not reply to the SMS and do not open
any links in the message. Anything relating to the government grants must be
done through your Government Gateway account.
November 25. 2020
Applications are
now live for the third SEISS grant and if you are going to apply you must do so
by the 29th January 2021. HMRC have stated you must make an honest
assessment of your business and you must be able to show you have experienced a
significant reduction in profits. You must also meet all other eligibility
criteria to make a claim.
We
strongly recommend you refer to the examples provided by HMRC, their guidance can be accessed here, it
is helpful for understanding what they mean by reduced demand or temporary
closure. Here are a few examples;
Unable
to trade and reasonable belief
A
hairdresser has had to shut his shop due to government restrictions. He will
not have any income due to the closure and reasonably believes the reduction in
his trading profits will be significant. He is eligible to claim the third
grant.
Reduced
demand and no reasonable belief
A
café owner has fewer customers due to government restrictions on households
mixing, which initially reduces her takings. She increases her prices and
believes her trading profits will not reduce significantly, so she is not
eligible to claim the third grant.
Unable
to trade and no reasonable belief
A
builder has developed coronavirus symptoms and self isolates for 5 days before
receiving a negative test result. During those 5 days he was unable to work
from home but was able to rearrange his contracts. He does not believe there
will be a significant reduction in his trading profits. He is not eligible to
claim the third grant.
As expected HMRC are receiving high levels
of contact, click here for the different ways to reach out to HMRC, if you need
to.