March 6. 2018
FBTC Accountancy Services has won the Feefo Gold Service award, an independent seal of excellence
that recognises businesses for delivering exceptional experiences, as rated by
real clients.
Created by Feefo, Trusted Service is awarded only to those businesses
that use Feefo to collect genuine ratings and reviews. Those that meet the high
standard, based on the number of reviews they have collected, and their average
rating, are awarded. A badge of honour, this accreditation remains unique, as it
is based purely on the interactions with verified customers. As all reviews are
verified as genuine, the accreditation is a true reflection of a business’
commitment to outstanding service.
Andrew Briscoe, FBTC Accountancy Services commented: “It’s a real
honour to receive this award from Feefo. To be recognised for delivering
exceptional experiences to our clients is a great achievement. We’ve been
working hard to ensure our clients receive the best service possible, and being
able to listen, understand and respond to their needs has enabled us to improve
our offering in 2017. We’re looking forward to another successful year ahead.”
Speaking on this year's award, Andrew Mabbutt, CEO at Feefo, commented 'The Trusted Service award has always been about recognising those companies that go the extra mile. Once again, we have seen many incredible businesses using Feefo to its full potential, to provide truly memorable experiences for their customers – and rightly being awarded with our most prestigious accreditation. I look forward to the continual success of the businesses that work in partnership with Feefo throughout 2018'.
Feefo is a ratings and reviews, and customer analytics platform that
provides the tools to collect genuine, purchase-verified reviews on behalf of
over 4,000 businesses. Feefo ensures that all feedback is authentic, by
matching it to a legitimate transaction; this is in order to increase consumer confidence
and combat the rising issue of fake reviews.
About Feefo
Feefo is a global reviews and customer analytics solution to boost
business & build trust. Feefo collects reliable customer feedback to
deliver up to date insights so businesses and consumers can make better
decisions. Feefo does this on behalf of 4,000 companies, providing reviews and
customer analytics for more than 5,000 websites. Clients include Expedia, AXA,
Next, The White Company, Moss Bros, Notonthehighstreet.com & Tepilo. For more information please visit: www.feefo.com