January 24. 2021
FBTC have
won the Feefo Platinum Trusted Service award, again! Feefo gives Platinum
Trusted Service awards to businesses that have achieved the Feefo Gold standard
for three consecutive years or more. FBTC are thrilled to have won platinum
status once again.
Steph
Heasman, Director of Customer Success at Feefo, commented: “The Trusted Service award has
always been about recognising companies that are outstanding in customer
experience and generate great feedback from happy customers.
Alan Gott,
FBTC Manager stated: “This is brilliant news! The team work exceptionally hard,
even more so through the challenges of 2020. We really do appreciate all client
feedback as it helps us to continuously improve our service. Thank you to our
clients for taking the time to leave Feefo reviews and thank you to the team for
providing amazing service and support”.
Created by Feefo, Trusted Service is
awarded only to businesses that use Feefo to collect genuine reviews and
insights. Businesses who meet the high standard, based on the number of reviews
they have collected and their average rating, receive the award. A highly valued
badge of approval, this accreditation remains unique, as it is based purely on
interactions with real customers. As all reviews are verified as genuine, the
accreditation is a true reflection of a business’s commitment to outstanding
service.
Feefo is a
reviews and customer insights technology company that provides businesses with
the tools to collect real, purchase-verified reviews and insights. Working with
over 3,500 clients, Feefo ensures that all feedback is authentic, by matching
it to a legitimate transaction, to increase consumer confidence and enable
businesses to make smarter business decisions.
About Feefo
Feefo is a
disruptive global technology company empowering brands to make smarter
decisions and improve consumer experiences by leveraging the full potential of
real customer reviews.
Feefo’s
cutting-edge review platform is trusted by more than 3,500 brands including
Next, Vauxhall, Iceland, Mazda, Expedia, Michael Page and JCB, who rely on it
to supply smart insights that transform their ability to market, sell and build
more rewarding relationships with customers.
A trusted
partner of Google, Feefo’s technology and consultancy team possesses unique
expertise and business insight, enabling brands to employ cutting-edge
innovation that optimises the delivery of digital marketing and advertising.
Please
visit: www.feefo.com
