February 6. 2018
HMRC will never contact customers who are due a tax refund by text message or by email. Figures from UK Finance show £366.4million was lost to financial fraud in the first half of 2017, with a further £101.2million lost through authorised bank transfer scams.
To help people protect themselves the Take Five campaign (supported by HMRC) has issued three key pieces of advice:
1. A genuine bank or organisation will never contact you out of the blue to ask for your PIN, full password or to move money to another account. Only give out your personal or financial details to use a service that you have given your consent to, that you trust and that you are expecting to be contacted by.
2. Never automatically click on a link in an unexpected e-mail or text.
3. If you're approached with a request for personal information, don't provide it.
If you have any questions about the above please contact us.